Accredited Agents

Thinking about joining Abertay from outside the UK? Our accredited agents give you local, practical help—from shortlisting a course to arriving in Dundee. They’re trained, audited partners who know our entry requirements, visas and timelines. Use this page to find a trusted representative in your country.

Accredited Agents

Each year, students from more than 60 countries choose to study with Abertay University. Wherever you are in the world – from Algeria to Zimbabwe and all points in between – your journey to Abertay starts here. 

Our official representatives, also known as accredited agents, are based around the globe and provide local support to help you connect with Abertay University. They can guide you through every step of your application and help make your transition to studying in the UK as smooth as possible. 

Our Commitment to Quality and Ethics 

Abertay University is proudly committed to the Agent Quality Framework, developed by the British Universities’ International Liaison Association (BUILA) and the British Council. 

In signing this pledge, we're committed to: 

  1. Empowering student choice and enabling informed decision making

  2. Ensuring strong agent governance and professionalism

  3. Promoting ethical practices, professional knowledge and competency

  4. Increasing transparency and accountability in all our partnerships 

All of the listed Country Representatives have provided us with evidence that they are trained by the British Council and have up to date awareness about UKVI Laws and compliance.

A Student and Parent’s Guide to Choosing an Education Agent 

Find an Agent in Your Region 

Ready to start exploring? Please contact us for further information on the agents we work with in your region. 

Why use an Abertay agent? 

Our agents have expert knowledge of Abertay University and can support you through every stage of your application journey. These are some of the benefits of using one of our agents:

  • Provide information and advice about Abertay University, our range of courses and scholarships, and life in Dundee

  • Help you choose the university and course which is right for you

  • Advise you on our entry requirements, applications processes and deadlines

  • Submit your application to study at Abertay University and track your application's progress

  • Assist you with your visa application, accommodation options and pre-departure preparations

  • Liaise with the university on your behalf if necessary  

Please note: our agents cannot make offers of study on behalf of Abertay University. All admissions decisions are made directly by the University.

Before engaging an agent, we recommend you clarify any service charges and understand what services are included. 

You should NEVER pay tuition fees or deposits to an agent — all payments must be made directly to Abertay University.

Are there any charges for using an Agent? 

Our accredited representatives are contracted partners who are remunerated by the University for the services they provide.

We regularly review agent performance and take student feedback into account to ensure all partners maintain our high standards of integrity and professionalism.

While agents are not authorised to collect tuition fees on behalf of Abertay, they may charge for their own advisory services. If an agent charges a fee, they must clearly explain:

  • What the fee covers

  • When it's due

  • Whether it's refundable  

If you're unsure about any charges, please ask your agent for clarification before proceeding.  

Payments to Abertay University 

Depending on your offer conditions, you may be required to pay:

  • non-refundable prepayment of 50% of your tuition fee before receiving your unconditional offer; and/or

  • Full payment of your tuition fees before course registration.  

You can view international tuition fees here.  

Abertay University provides the following free of charge, including applications submitted via agents:

  • Application processing

  • Scholarship application processing (for Abertay Overseas Scholarships)

  • International student orientation and arrival support 

What if there are no agents in my country or region?

If there are no agents in your country or region, please contact the International Recruitment Team directly for advice regarding your application. You can email them on: international@abertay.ac.uk. 

Please download our Guide to Using our Agents

Please contact us if you have any questions (international@abertay.ac.uk)

Agent Feedback  

If you used the services of an Agent, we would be grateful if you could provide us with some feedback using this Agent Feedback Form. This includes any complaints you have about using one of our contracted agents. Your responses are confidential and will not affect your studies. Feedback on our agent services contributes to our commitment to the Agent Quality Framework. 

Complaints Process 

Abertay University takes all concerns about the conduct or professionalism of its representatives very seriously.  If you wish to raise a concern or make a complaint about an education agent, please contact us at international@abertay.ac.uk  

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